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IT Service Management |
Products |
| You need to increase the efficiency of your IT service
organization and raise the satisfaction of end-users. If you are charged with
help desk operations for your organization or clients, you know that having a
comprehensive IT service management software solution to support and satisfy
these challenges is essential. With Vector SM Professional, you can seamlessly
track, organize, manage, and resolve the toughest desktop support challenges. |
Vector SM Professional
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| PC
Remote Control |
Products |
| NetSupport Manager combines powerful PC remote control
with advanced desktop management functionality leading to one of the fastest levels
of ROI available on the market today, specifically in improving user productivity,
customer satisfaction and organisational flexibility. With over 6,000,000 systems
worldwide supported by NetSupport technology and over 15 years development, NetSupport
Manager is a proven solution for any environment. |
NetSupport Manager
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Storage Resource Management |
Products |
| Regulate the provision of your storage, report on your
storage status, delegate responsibility for clean-up, tune resource performance and
provide financial incentives for efficient storage use. The intelligent Dashboard
function relieves the Admin from actively looking up issues and bottlenecks using NSS:
Proactive SRM as opposed to Reactive SRM. Gartner calls it Storage Analytics -
functionality that crunches the numbers and draws conclusions for you.
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Northern Storage Suite |
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SQL Database Management |
Products |
| Manage your SQL database from one
centralised console. Automate and simplify traditional DBA tasks
such as monitoring, re-indexing, back-up & restore, compression
and more. |
EZ Manage SQL
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Server & Network Monitoring |
Products |
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ServerAssist is a system monitoring
application that helps you manage your Windows servers, Linux/UNIX
servers, and SNMP devices, giving you the information you need, when you
need it. It monitors performance and availability of operating systems,
hardware and applications and helps system administrators take full control
of distributed environments by identifying and resolving potential problems
before end-users are affected. ServerAssist offers two editions to meet
different requirements and budgets.
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ServerAssist
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Windows System Tools |
Products |
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Tools from O&O Software can help save you valuable administration
time with your Windows systems by increasing system performance, back up your data,
perform data and system recovery and even recover systems that won’t start anymore. |
O&O
System tools
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| Patch Management |
Products |
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Automate the patch management process installing patches across the enterprise immediately or
on a scheduled-basis. |
Patch Manager |
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Access Control |
Products |
| You must protect your network from
potential inside attacks, and you need to protect valuable information,
databases, sales reports, and human resource records. DeviceWall
or DeviceLock give you control over device access. |
DeviceWall |
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| PST File & Mailbox Management |
Products |
| Take control of your PST files and Exchange mailboxes from one central location. Automate administration tasks, enforce company retention policies, reclaim storage space, archive attachments and eliminate obscene files. |
Mail Attender for Exchange |
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| PST File Compaction |
Products |
| By compacting PST files, vast amounts of storage space can be recovered. Without compaction, PST files may reach their threshold limits and the data within the files may be corrupted. Our compaction solution automatically compacts PST files to recover deleted PST storage space, reduce the risk of corrupted PST files and ensure that compaction occurs without any user intervention. |
PST Policy Administrator |
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| Email Archiving |
Products |
| Increased email and attachment load decreases server performance, increases backup time, and eats away at administrators’ time. Upon implementing a messaging server solution, users can turn to PST files and personal archives, which can lead to your critical business data being left unsecured and outside of your reach. |
Archive Attender |
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| Electronic Data Discovery |
Products |
| Our Electronic Data Discovery solution gives you the ability to perform intuitive keyword searches that can audit for inappropriate usage, search for specific content and quickly retrieve evidence. |
Discovery Attender |
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| Print
Management |
Products |
| PrintControl prevents wasteful printing by
automating user-based or group-based print quotas. PrintControl maximizes
printing resources, minimizes costs, reduces paper flow and allows you to
generate usage reports to maintain optimum efficiency. |
PrintControl
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