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Responses
ServerAssist can respond in a number of different ways when a monitored incident
occurs on a server. Responses can be a combination of notifications and actions taken on the server
itself, triggered when a monitored incident occurs. Scheduling flexibility allows different actions to
be carried out based on the time and day of the incident.
Possible response actions are:
- Log to the internal alert list
- Log to the Windows Application event log
- Send an HTML-formatted e-mail to one or more e-mail addresses
- Send a text-only e-mail to one or more e-mail addresses
- Send a network message to one or more computers
- Run a program or script
- Start, stop or restart a service
- Restart or shut down the computer
Each response action can be active permanently, or only for set times on set days, and a response can
be built up from multiple response actions. For example, a key indicator state change response could
be defined so that an alert was always logged to the alert list, an HTML e-mail was sent to the corporate
help desk during business hours, and a program was run during evenings and weekends.
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