Product: HelpDesk Issue Tracking
One of 7 modules available within Vector AM or SM
Solution: Centralised Desktop Management
Developer: Vector
Release: v5.0

PC Remote Control Software
Vector PC-Duo Remote Control

Your help desk technicians can take instant control of any desktop PC at any location across the LAN, WAN or Internet, with Vector PC-Duo Remote Control. Vector's secure PC remote control software provides the following benefits:

1. Offer superior support through first-call problem resolution without visiting networked PCs
2. Dramatically improve end-user productivity by minimizing downtime of PCs and servers
3. Increased help desk quality of service through significantly improved response times

Secure Remote Access Software

A comprehensive list of security features ensure you have the most secure remote access software available. Vector PC-Duo Remote Control includes Windows-based and proprietary password security and encryption capabilities. With a full set of authentication and authorization features not only is security for controlling user access tight, an audit trail allows the tracking of all actions.

PC Remote Access Software and Much More

Vector PC-Duo Remote Control is much more than a PC remote control software. You can benefit from an industry-leading set of features. Training tools are in abundance, including the facility to broadcast the contents of your screen to any number of client systems. Fast file-transfer not only allows you to copy individual files but also includes directory synchronization.

Vector PC-Duo Remote Control Purchase Options

Vector PC-Duo Remote Control

1. is included in the purchase of the comprehensive Vector IT Service Management Solution
2. can be purchased as a standalone solution from the complete Vector IT Service Management Solution.

Download the Vector IT Service Management brochure (PDF)

Vector IT Service Management is available as a 30-day trial. Click on the link below to download the latest version.

NOTE Vector IT Asset Management and Vector IT Service Management were formerly known under the name PC-Duo Enterprise